Shift Supervisor
Job Opportunity: Shift Supervisor at Galliford's Restaurant and Tavern
Location: Galliford's Restaurant and TavernPosition: Shift Supervisor
Galliford's Restaurant and Tavern is seeking a dynamic and personable Shift Supervisor who is passionate about food, hospitality, and customer service. If you thrive in a fast-paced, high-volume environment and have the drive to provide exceptional guest experiences, we want you to join our team!
Job Summary:
As a Shift Supervisor, you will be a key member of our management team, ensuring that every guest receives top-notch service while leading your team with enthusiasm and professionalism. We are looking for someone who is detail-oriented, dependable, and ready to grow in a leadership role. Previous experience in a high-volume restaurant is preferred, but we're open to motivated individuals eager to take the next step in their career.
Key Responsibilities:
-Customer Service Excellence: Ensure guest satisfaction by coordinating with all departments to meet service expectations. Resolve customer concerns promptly and professionally.
-Team Leadership: Supervise and motivate staff, ensuring adherence to company policies and fostering professional growth. Lead by example, enforcing the company's mission, core values, vision, and ethics.
-Operational Oversight: Assist with inventory control, monitor portion control for food and beverages, and oversee in-house promotions. Help manage cash and charge purchases at the end of each meal.
-Training & Development: Train and orient new employees, providing ongoing support and feedback to develop staff through reviews, training, and motivation.
-Employee Relations & Safety: Ensure a positive and safe work environment for all employees, addressing any issues promptly.
Qualifications:
-21 years or older
-Prior experience in high-volume restaurant management is preferred
-ServSafe Manager and Alcohol certifications required
-CPR certification required within 90 days
-High School Diploma or equivalent; Associate's or Bachelor's Degree preferred
Skills:
-Strong communication (oral and written)
-Excellent customer service, diplomacy, and professionalism
-Organizational and time management skills
-Ability to thrive in a fast-paced, team-oriented environment
-Ability to manage and resolve conflicts efficiently
Experience:
-Previous experience in a high-volume, multi-location restaurant is highly preferred
-Flexibility to work nights, weekends, and holidays as needed
Why Galliford's?
Galliford's Restaurant and Tavern is committed to creating a positive, professional work environment where employees feel valued and have opportunities for growth. Join us, and you'll be part of a team that's dedicated to providing an exceptional experience for our guests while having fun along the way.
Ready to lead, inspire, and grow with Galliford's? Apply today!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
-401(k)
-Dental insurance
-Employee discount
-Flexible schedule
-Health insurance
-Paid time off
-Paid training
Shift:
-10 hour shift
-8 hour shift
-Day shift
-Evening shift
-Morning shift
Work Location: In person